Making the decision to win someone over to the light instead of succumbing to the forces of the dark will usually generate a happy ending. It’s your choice. You can use these strategies with everyday interactions with your stakeholders.
Getting Better Customer Service Read More »
Blogs, Communication
Connecting with people can be extremely satisfying and rewarding. It may just be a moment where you share a brief connection, a smile, a chuckle, a comment, or it can be a longer conversation. The problem is, if we are constantly looking at our devices and have headphones on, we are literally blocking the real people around us in favor of virtual presences far away. And how many opportunities may we be missing?
The Disappearing Art of Conversation Read More »
Blogs, Communication