customer service

Getting Better Customer Service

Making the decision to win someone over to the light instead of succumbing to the forces of the dark will usually generate a happy ending. It’s your choice. You can use these strategies with everyday interactions with your stakeholders.

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Blogs, Communicationcustomer service, effective communication, emotional intelligence, influencing skills, interpersonal skills

The Gift of Generosity

Would it be nice to have recognition and remuneration for going the extra mile? Sure, but it’s not about that. It’s the satisfaction of knowing you have gifted someone something valuable. Maybe it’s a good moment to ask ourselves, “How can I be more generous?”

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Blogs, Communicationawareness, customer service, generosity matters